Frequently Asked Questions

  • How do I place an order?

    You can place an order by calling us at 423-267-2930, submitting a message online here, or visiting us in person. For assistance with your order or to ensure you get exactly what you need, our team is happy to help.


  • Do you have a storefront?

    Yes! We're located at 1905 Long St., Chattanooga, TN 37408. Visit us in person to see our inventory and speak with our knowledgeable staff about your industrial supply needs

  • What types of products do you offer?

    Roll Aid Industrial Supply specializes in industrial supplies including:

    For a complete supplier list, please visit the category page or contact us directly.


  • What products work best for my business?

    This depends on your industry, facility size, and specific operational needs. Our team has extensive experience working with industrial facilities and can help recommend the right products for your situation. Call us at 423-267-2930 to discuss your business needs.


  • Can you help recommend safety supplies or PPE?

    Yes! Our knowledgeable team can recommend appropriate safety supplies and PPE based on your workplace environment, industry regulations, and employee needs. For personalized recommendations, call us at 423-267-2930, fill out our online contact from, or visit our storefront.

  • Do you offer local delivery?

    Yes! We deliver throughout a 100-mile radius of Chattanooga, including areas like Athens and Cookville, TN. For specific delivery information and rates for your location, contact us today.

  • Can businesses set up recurring orders?

    Yes, we support recurring orders for businesses that need regular supplies. Contact our team to discuss a recurring order arrangement that works for your business schedule and needs


  • What areas do you serve?

    We serve Chattanooga, Tennessee and surrounding Tri-State areas within approximately 100 miles. If you're unsure whether we service your location, please call us at 423-267-2930, and our team will confirm coverage for your area.


  • Do you work with contractors and industrial facilities?

    Yes! We work with contractors, industrial facilities, manufacturing plants, and commercial businesses. We understand the unique supply needs of industrial operations and can provide bulk ordering, custom quotes, and reliable ongoing support. Contact us to learn about our contractor and facility partnerships.

  • What cleaning chemicals do you carry?

    We stock a variety of commercial-grade cleaning chemicals suitable for industrial facilities, commercial spaces, and specialized cleaning applications. Our chemical selection includes brands such as Diversey, Clorox, GoJo, Zep, and more! 


    For specific chemical recommendations for your needs, call us at 423-267-2930 or visit our Chemicals Page.


  • What safety equipment do you offer?

    We offer comprehensive safety equipment and PPE including:


    • Personal Protective Equipment (PPE) - Hard hats, gloves, safety glasses, and more
    • Respiratory protection - Masks and respirators
    • Safety apparel - Safety vests, coveralls, and protective clothing
    • First aid, electrolyte, and emergency supplies
    • Fall protection equipment

    For detailed safety equipment options, call us at 423-267-2930 or visit our Safety Supplies Page.


  • How quickly can I get supplies?

    We maintain stock of popular industrial supplies to ensure fast availability. Most orders can be delivered or picked-up within 1-2 business days of being placed. For time-sensitive orders or to confirm availability, please call us at 423-267-2930.

  • What brands and suppliers do you work with?

    We partner with leading industrial suppliers and trusted brands to ensure quality products, such as 3M, SpillTech, Pyramex, and many more. Our curated selection ensures you get reliable, professional-grade products for your business.


  • How do I contact Roll Aid Industrial Supply?

    • Phone: 423-267-2930
    • Address: 1905 Long St., Chattanooga, TN 37408
    • Hours: Monday-Friday 7:30am-4:30pm. On call for emergencies Saturday and Sunday.
    • Email: carla@roll-aid.net and lacy@roll-aid.net
    • Online Form: Click here

    We're here to help with product questions, custom quotes, ordering assistance, or facility visits. Reach out to our team today!


Additional Resources

  • Safety Supplies - Comprehensive safety equipment and PPE selection with additional FAQs
  • About Us - Learn more about Roll Aid Industrial Supply